Privacy Policy

1. Overview

MyJamm is a personal recipe management application operated by David Gratton Consulting Ltd.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use MyJamm.

We wrote this policy to be clear and practical. Your recipes are yours. We use your information to provide the service, process purchases, maintain accounts, improve reliability, and keep MyJamm secure.

2. Who we are

MyJamm is owned and operated by:

David Gratton Consulting Ltd.
North Vancouver, BC
ddonat@gmail.com

For privacy questions, access requests, deletion requests, or complaints, contact:

Privacy Contact: David Gratton
ddonat@gmail.com

3. Information we collect

We may collect the following types of information.

Account information

This may include:

• name;
• email address;
• username;
• password authentication data;
• account status;
• purchase status;
• usage credits or extraction limits.

Recipe content

This may include:

• recipes you manually enter;
• recipe text you paste;
• images or photos of recipes you upload;
• screenshots;
• recipe URLs;
• extracted ingredients, steps, notes, timing, mise en place, and preparation suggestions;
• personal notes you add to recipes.

Payment and transaction information

Payments may be processed by third-party payment providers. We may receive limited transaction details such as:

• purchase status;
• product purchased;
• transaction ID;
• billing email;
• amount paid;
• currency;
• refund or chargeback status.

We do not directly store full credit card numbers.

Technical and usage information

We may collect:

• IP address;
• browser type;
• device information;
• operating system;
• log data;
• pages or features used;
• import attempts;
• errors and diagnostics;
• security events.

Communications

If you contact us, we may collect your email address and the content of your message.

4. How we use information

We use personal information to:

• create and manage accounts;
• authenticate users;
• import, extract, save, display, and organize recipes;
• process purchases and credits;
• provide customer support;
• troubleshoot bugs and failed imports;
• improve MyJamm's reliability and usability;
• prevent fraud, abuse, unauthorized access, and security incidents;
• comply with legal, accounting, tax, and regulatory obligations;
• communicate important service updates.

5. AI-assisted processing

MyJamm may use AI or automated tools to help extract and structure recipe content.

For example, when you upload a photo, paste text, or enter a recipe URL, the content may be processed to identify ingredients, instructions, timing, notes, mise en place, and preparation steps.

Automated processing may produce inaccurate or incomplete results. You should review recipes before relying on them.

Where third-party AI providers are used, recipe content may be sent to those providers only as needed to provide the extraction or formatting service.

6. Legal bases for processing

For Canadian users, we generally collect, use, and disclose personal information with your consent, as permitted or required by applicable Canadian privacy laws.

For users in the European Economic Area, United Kingdom, or similar jurisdictions, our legal bases may include:

• Contract: to provide MyJamm, manage your account, process purchases, and save recipes;
• Consent: where required, such as certain optional communications or cookies;
• Legitimate interests: to secure the service, prevent abuse, troubleshoot errors, improve functionality, and understand product usage;
• Legal obligation: to comply with tax, accounting, consumer protection, or regulatory obligations.

7. How we share information

We do not sell your personal information.

We may share information with service providers that help us operate MyJamm, such as:

• hosting providers;
• database providers;
• authentication providers;
• payment processors or merchant-of-record providers;
• AI processing providers;
• analytics providers;
• error monitoring and security tools;
• email or customer support tools.

These providers may process information on our behalf or, in some cases, as independent controllers for limited purposes such as payment processing.

We may also disclose information:

• if required by law;
• to protect the rights, safety, and security of users, MyJamm, or others;
• in connection with a business transaction such as a merger, acquisition, financing, or sale of assets;
• with your consent.

8. International transfers

MyJamm may use service providers located outside Canada, including in the United States or other countries.

This means your information may be processed or stored in countries with different privacy laws than your own. Where appropriate, we use contractual, technical, and organizational safeguards to protect personal information.

9. Cookies and analytics

MyJamm may use cookies or similar technologies to:

• keep you signed in;
• remember preferences;
• secure the service;
• understand how users interact with the site;
• diagnose errors and improve performance.

If we use non-essential analytics or marketing cookies, we will provide notice or consent options where required by law.

10. Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy.

In general:

• account information is kept while your account is active;
• saved recipes are kept while your account is active unless you delete them or request deletion;
• transaction records may be kept as needed for tax, accounting, fraud prevention, and legal compliance;
• logs and diagnostics are usually kept for a limited period unless needed for security, debugging, or legal purposes;
• support messages may be kept as needed to manage your request and maintain business records.

If we cannot specify an exact retention period, we use criteria such as account status, legal obligations, dispute risk, security needs, and whether the information is still needed to provide the service.

11. Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No online service can guarantee perfect security. You are responsible for keeping your login credentials safe and notifying us if you believe your account has been compromised.

12. Your privacy rights

Depending on where you live, you may have the right to:

• access personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your information;
• withdraw consent where processing is based on consent;
• object to certain processing;
• request restriction of certain processing;
• request portability of your information;
• complain to a privacy regulator.

To make a request, contact ddonat@gmail.com. We may need to verify your identity before responding.

13. Canadian privacy rights

If you are in Canada, you may contact us to ask what personal information we hold about you, how it has been used, and how it has been disclosed, subject to legal limits.

You may also challenge our compliance with this Privacy Policy by contacting our Privacy Contact.

If you are not satisfied, you may contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator, where applicable.

14. Children

MyJamm is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

15. Deleting your account

You may delete your account at any time from the account settings menu.

You may also request deletion of your account by contacting ddonat@gmail.com.

When your account is deleted, we will delete or de-identify personal information where reasonably possible, subject to information we need to retain for legal, tax, security, fraud prevention, dispute resolution, or legitimate business purposes.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on MyJamm with a new effective date.

If changes are material, we may provide additional notice where appropriate.

17. Contact

For privacy questions or requests:

David Gratton Consulting Ltd.
North Vancouver, BC
ddonat@gmail.com